TESTIMONIALS

         

 With recommendation from Gordon of Gaslight Heat Services, we replaced the electric water tank with a high efficient tankless hot water system, and installed wall furnace in the basement to replace the electric baseboard heating.

The service and the installation were professional with the whole team and finished all the work within half a day with minimum interruption.

Instantly the electricity usage was less than half of the same time last year.

Gaslight Heat Services staff went an extra mile to help us filling forms to get rebate from Fortis BC.

We definitely recommend their service and professionalism!

                                                                                            

 

  We rely on a number of different suppliers and trades to help service our large commercial property.  Gaslight is right at the top of the list for dependability and professionalism. I highly recommend them.

                                                                                              

 

Very knowledgeable staff, professional gas company!

                                                                                                  

 

                  

 

 Gaslight Heat did a great job replacing my old hot water tank with an efficient Rinnai tankless water heater, great quality of work and great service, expecting savings on hydro bills.

                                                                                            

 

 I have used Gaslight over the past 5 years, exclusively for maintenance, installations, and purchase of a new furnace and hot water tank.  They are professional, friendly and always stand behind their work.  I recommend them very highly.

                                                                                            

 

  Recommended by a friend of mine, GHS provided an excellent and timely service in replacing my leaking water heater.  Staff, Mr. Gao, Ms Ma, and Kim are very professional and helpful, and the work was done in high quality.  Highly recommended.  I will definitely engage this company next time to replace my aging furnace.

                                                                                               

 

 We noticed that there was a leak on Sunday afternoon. Texted, emailed and called the company. Gordon messaged me back and asked a few questions. I sent photos of the unit and the pump, plus where we noticed the leaks. We confirmed the leak was from the pump. He said he would come the next day. The office called to confirm on Monday morning. Our pump was replaced, and he did a maintenance cleaning for us and replaced our filter. Excellent service, very professional, explained the rebate we qualified for, and was very polite. I would definitely call them again in the future. Thank you!

                                                                                                  

 

 The company staffs was very knowledgeable and professional with what they are doing. They always shows up on time and finish their work as promised. Owner Sylvia was very accommodating when making schedules with my tenants. I’d recommend them to any of my friends.

                                                                                                  

 

 It is a very professional company and staff, having them to fix all my problems with fast and efficient service. I recommend this company to my friends. Thumbs up!

                                                                                                  

 

 Gaslight has done quite a good job for me, including initial consultation, installation and testing for the new tankless , furnace and duct.   Gordon and his staffs are quite friendly and professional and the price is reasonable, highly recommended!

                                                                                                  

 

 

 The old water tank was broken after 10 years use, then I asked Gaslight Heat Services about it. They are very professional and nice with the clients' questional. The custom service replied to me in the evening and give me more than three options coverd from low to high expense, also from trditional water tank system to new tankless products. Furthermore, they could give the estimate rate to me for my budget, which was proved very close to the final rate. This is wonderful and excellent!  They followed up the process and contacted me for tiny issues and suggestion, and the installation was perfect with professional skill workers. As I replaced a new tankless hot water system, my gas pressure need to be updated to high pisg, the workers also helped to updated my fireplace with some parts changing, and they cleaned the front glass as well! Thanks so much! Although the new machine had just started to work for sereval days that I can not tell you how efficient about gas and electrecity, I still recommond Gaslight Heat Service to all of you. Such a nice company!

                                                                                                  

 

  Although gaslight did not install my gas furnace Gordon came and gave me an estimate. He was professional, polite and knowledgeable. 

                                                                                                  

 

 Very happy with the service provided. Install was quick and tidy. The office and service technicians were helpful and professional.

                                                                                                  

 

  Every time I call this company I am amazed by their customer service.....every single time.  I've used them for 3 different locations, they are always fast, efficient, AFFORDABLE and on time.

                                                                                            

 

 The special thanks to you guys!
It's the best service I've ever had.They set up a whole heat system for my house, include Combi Gas boiler, radiators and the lastest fireplace, the old oil furnace has been replaced. I don't have to put up with the noise any more, and don't have to worry about air quality. All the services are fast, professional and high qulity, three workdays. Use Gas heat system is the best choice, it's environmentally friendly and saving money. My family is so happy, we can't wait to enjoy warm in front of new fireplace.

                                                                                            

 

  The company changed our water heater and heating system from electricity to gas. Not only the winter electricity bill is reduced by about 70% (the summer electricity bill is reduced by about 20%), and the service is warm and in place from applying for gas entry to equipment installation and commissioning. Not long ago, due to other reasons, I invited a westerner home inspector to inspect the equipment. When he saw these two equipment and understood the cost, he was full of praise and said: The equipment is top-notch, and the cost is only 2/3 of the market. good job. I only saw the reduction in household expenses after changing the gas, but the cost of the equipment gave me another big surprise. thank you all!

                                                                                            

 

  Great Service and reasonable price. Very efficient and very nice staff. Thank you for your serve!

                                                                                            

 

Well done. They saved me a lot of money by fixing things that I didn't know about.

                                                                                            

                                     

 I talked to Sylvia then Gordon to advise me on the installation of a new heat pump. After looking at the options they gave me I ended up getting a new gas furnace and a gas tankless hot water system. What a difference! Now about 6 months in I am looking to recover the equipment and installation cost in about 2 years compared with hydro cost.
Great products and the installers were professional and clean. Bonus; I have extra space in my storage room (no bulky hot water tank), two teenagers with long hair can shower without hot water complaints, and no more noisy heat pump in my garden.

                                                                                            

 

  Very good service. They showed up on time, were courteous, and they were dedicated to finishing the job, staying until 8pm on a Friday! We would definitely recommend Gaslight.

                                                                                            

 

 A service person arrived exactly when they said they would and he was very efficient in doing the maintenance and cleaning up afterwards.

                                                                                            

                                     

  This is a review for Gaslight Heat Services (my name is Fernando and I live in Victoria BC). I have been using Gaslight for annual servicing of my 3 fireplaces and their work is very good.

When it came time to replace 2 old fireplaces I obtained quotes from three fireplace stores and Gaslight was the best value option. The installation of both units was done in a timely and professional manner. Later when one of the new units needed repair, Gaslight responded very quickly and all the work was covered under warranty.

I highly recommend Gaslight for both regular maintenance of fireplaces and for buying a new fireplace. All the staff I have met are courteous and professional.
Thank you Gordon, Sylvia, Lucas and Jennifer!

                                                                                            

 

  Have been a very satisfied Gaslight customer for several years and have never been disappointed! The purchase, installation and responsiveness of our RUR199 tankless hot water system was no exception,. Great folks, fine technicians 1👍👍

                                                                                            

 

  I called the service for maintaining my electric furnace and cleaning gas tankless water heater. They are professional, thoughtful and meticulous. I recommend that you can trust Gaslight Heat Services to offer heating systems at your home.

                                                                                            

 

 Responsible team, high quality service, professional company, reasonable price, your best choice👍👍

                                                                                            

 

  Bring warmth and love to my home, great thankful!

                                                                                            

 

  Great service and very efficient work!
Gordon and his team is excellent in providing gas installation services. They have been a representative when we started talking to FortisBC. With their help, we have the gas line pulled from several hundred of meters away much sooner than we expected. As a result, we have our heating system changed from oil tank+ base board to efficient gas furnace! The whole project was so smooth and our family is so happy to have warmer home for the coming long winter!

                                                                                            

 

  Had a tankless water heater installed recently by Gaslight.  Two technicians came and worked hard the whole day installing it. I was most worried that they would leave big wholes in the wall and or carpet but they didn't.  They were very careful about that.  Now everything works great!

                                                                                            

 

  My gas furnace has been serviced by gaslight. The technician is very professional and knowledgeable. Found problem quickly and fixed it. Also their office phone is always answered friendly. Gaslight, thank you!

                                                                                       

 

 Really seriously and responsible attitude to customer. Very professional skill and high quality service.

Manager and maintainance are always diligent in understanding customers and stand by the position of customers to establish a professional and reasonable plan.

That’s a very complex problem for my duct system, but the manager and maintenance took lots of patience and time to deal with the problem. The value of their hard work is much more than how much I paid.

Highly recommend Gaslight Heat Service!

                                                                                       

 

    

  High-quality, friendly and helpful service. Great!
The owner is a diligent and simple Chinese Christian couple, offering a full range of quality Chinese services!

                                                                                       

 

  I gave Gaslight a call after a terrible experience with another fireplace company in town which left my mum's gas fireplace non-operational after a so-called 'service', at the coldest time of the year.
What a night-and-day difference: from the initial phone-call to the final service appointment, the employees at Gaslight were all professional, helpful, and pleasant to deal with.
Jennifer and Barb were very helpful on the phone, and Lucas was a respectful, focused, and thorough serviceman. He spent the first visit carefully testing every component until he found the fault. We then ordered the part, and one week later Lucas came back, installed and tested the unit, and we had fire. He answered all my questions and never grumbled or complained.
After our previous experience, it is a relief to know we now have an excellent company for our heating needs. I would have no hesitation recommending Gaslight Heat Services.

                                                                                       

 

  Recently, I had gaslight installed a tankless water heater to my house. I would  like to say that they did an excellent job. From gas fitting to water heater installation, they took every details into consideration. They are very professional and knowledgeable. Moreover, the price they charged was very fair. I would recommend them to anyone who is looking for gas services.

                                                                                       

 

  Very professional service and repair of my tankless water heater. The technician was courteous and on-time. The bill was fair. The back office has very good communication.

                                                                                       

 

 We just had our old heat pump system replaced with Rheem Gas furnace by Gaslight.  The new furnace is installed professionally, runs very quiet and heats the house fast. great price, great outcome. thank you!

                                                                                       

 

  My gas fireplace has been serviced twice by Gaslight. Every time the technician was well prepared, well organized and efficient. The area was left spotless when finish. Repairs that normally could take two trips got done in just one. Overall the quality of work is unparalleled.

                                                                                       

 

  We were very pleased from start to finish for the installation of tankless hot water heater. The technicians were very knowledgeable and efficient. The work was done nicely and with high quality services. The staffs were helpful to answer questions and direct the fortis BC rebate programs.
Excellent Service!

                                                                                       

 

  Gaslight Heat Services is very efficiently service in my house, changed new Tankless and Fireplace, professional job, clean and knowledgeable. I am very pleased recommend this heating company to all of my friends.

                                                                                       

 

  Gorden responded quickly and came to my home for an advice to change to a tankless gas hot water system. Next day, they sent engineers to install the new system and we got hot water immediately. Thanks to him for quick response and nice installation job. Also they helped me to apply the compensation from BC for this replacement to gas system from electrical hot water system. Really appreciate for Gaslight service, and would recommend to my friends.

                                                                                           

 

  Had a ductless heat pump installed, called up Jon and he was the only one out of 3 company's to call me back. He was at my house the next day to tell me what size I needed, within a week we had an installer come over and put the heat pump in, he stayed untill it was all done. Everything looks very sleek and professional, I would highly recommend the covers for all the drain hoses and refrigerant lines. Heat pump works great, heat in the winter AC in the summer, and hydro bills down! Very professional company, with quick replies via email or phone. Would recommend them to anyone for any gas and heating services.

                                                                                           

 

 Gaslight supplied and installed our beautiful new fireplace insert. It helps to heat our whole house and we could not be happier. They provided great service and pricing. I would not hesitate to recommend them.

                                                                                           

 

  Amazing customer service!!!  Very impressed with the service I received.. Have been using Gaslight for many years, and I always refer people I know to this company ... Great friendly office staff & Lucas is a very helpful & a very thorough technician~ keep up the great work Gaslight!

                                                                                           

 

  Great little company!  A hidden gem.  Both the installer and the fuel service contractor where fantastic!  They were friendly and efficient and were sensitive to the fact that we had a newborn in our house.  The office staff had all the answers to our questions and knew how to navigate the fortis inventive programs.  All and all we couldn't have expected better service.  Now that we have our furnace installed we will be getting a new hot water tank soon.

                                                                                           

 

  We were very satisfied with the service we received from Gaslight. They offered good advice on the fireplaces we should consider, sold us a quality unit at a reasonable price, installed the unit with care and coordinated well with our general contractor to ensure the framing for the fireplace was done properly. They also provided a great deal of office humour at no additional cost.

                                                                                           

 

  Phoned for a repair work last Saturday,Owner Gordon showed up himself Monday as no other techs were available. He did troubleshooting and have everything cleaned up. He came back again Thursday with new part and got fireplace all fixed. Again, he left with a clean place we can enjoy right away. Thanks.

                                                                                           

 

  We are VERY happy with our new fireplace. Checked around town and found this to be the most reasonable with the quality we were looking for.. Service was good.

                                                                                           

 

  My wife and I were in the market for a propane fuelled gas stove for our enclosed gazebo. Given the fact that this structure had zero heat retention, determining the right stove with the most efficient BTUs was critical. Jon from Gaslight was king in making sure we picked the right stove for our needs. We highly recommend Gaslight.
Rob Newton & Heather Chelsea, Sooke, BC

                                                                                           

 

  Prompt call to say they would be delayed slightly  . On arrival ,professional ,efficient and courteous . Good job Lucas.

                                                                                           

 

  Had a service appointment for fireplace which was deferred because another client had a water tank emergency.  They notified me about the delay and came the next day.  The work was done quickly and effectively.  Would highly recommend them.

                                                                                           

 

  Repair man was profession and quick.  The price was fair.  There were no attempts to upsell or include additional costs.  I would definitely recommend.

                                                                                           

 

 Installed a gas furnace, a gas tankless water heater and a fireplace in my house. Good product and good price with good service as well.

                                                                                           

 

  They have done wonderful job on changing our new boiler  and heat system. Professional and friendly.  Could not be better!

                                                                                           

 

  Contacted the owner Gordon Gao on Saturday for my hot water tank since there was no hot water. Monday afternoon the new water tank under the warranty has been replaced and the owner helped me filled out the BC hydro energy saving rebat. So I have saved $200!!!  What a service!!

                                                                                           

 

 Jon from Gaslight Heating was excellent, got the job done fast and efficient, his installer Les was courteous and easy to work with! Thanks guys, job well done!

                                                                                           

 

  Prompt service, maintain cleanness during installation. Great after-sale service.

                                                                                           

 

  excellent service. really know their stuff. also gave a lot of extra guidance for how to improve the operation.

                                                                                           

 

  Gordon is very knowledgeable and helpful. Very satisfied with the service and products provided.

                                                                                           

 

  Gaslight Services is reliable and very busy.

                                                                                           

 

Excellent service! Highly recommend this company. Thank you so much.

                                                                                           

 

I've had to use them twice. Lucas came both times and is an awesome technician. Thanks for keeping our gas heat going through the winter 🙂

                                                                                           

 

  Excellent service to change our hot water tank! On time! Professional, patient and friendly! I am very satisfied with the service. Strongly recommend Gaslight Heat Services! 

                                                                                           

 

   Just had my gas fireplace serviced by Gordon, pretty sure I got the name correct. He was punctual, professional, and efficient! Thank you! I'll definitely be calling for service next year and will recommend to my friends and family!

                                                                                            

 

Great little company!  A hidden gem.  Both the installer and the fuel service contractor where fantastic!  They were friendly and efficient and were sensitive to the fact that we had a newborn in our house.  The office staff had all the answers to our questions and knew how to navigate the fortis inventive programs.  All and all we couldn't have expected better service.  Now that we have our furnace installed we will be getting a new hot water tank soon.

                                                                                            

 

  Proactive and enthusiasm, for the benefit of customers, fair prices.

                                                                                            

 

  Good service, kind and caring!

                                                                                            

 

  great work, good follow up